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Returns (USA)
You may return any unused item(s) within 30 days for an exchange or a full refund. Authorization is needed, and a call to our Customer Service (970-371-7675) may help you avoid an unnecessary return.

Use the original carton and pack the merchandise securely. Enclose the invoice with a brief explanation for the return/exchange. Ship the package prepaid via UPS or insured Parcel Post. We do not accept return merchandise shipped COD.

A 20% restocking fee applies on all returns or items with a manufactured warranty, please follow the instructions specified by the manufacturer.
When the arrival time for a back-ordered item changes, it is normally due to a manufacturing delay. At Desertpaintballsupplies.com we try to keep our stock full, however, there are times when we are not able to receive merchandise from the manufacturer. We understand how important it is to receive your order on a timely basis and we continually replenish our stock before it is depleted.
All shipping charges are configured from weight. All shipping times need to be based that it can take 24-48hours to process and box your order to be shipped. UPS Ground shipping can sometimes take up to 5+ days once the package is in UPS's hands include our 24-48 processing times and it can take upwards of 7 Business days to receive your package this of course excludes weekends and holidays.

We also offer Three Day Shipping, Two Day Shipping, Overnight Shipping, options. Keep in mind that all of these options including the UPS Ground shipping include a 24-48 business hour period for us to process and pack your order to be shipped.

Example: If you order a gun package on Monday March 1st and wanted it shipped Overnight Air you will most likely receive your order on March 3rd as long as there are no issues with processing your order
Desertpaintballsupplies.com takes every effort to ensure you package arrives in satisfactory condition. If your package is damaged please call our customer service (970-371-7675), and speak to a customer service representative. Do not discard the shipping carton until you have spoken with us.
We can be reached via e-mail at: support@desertpaintballsupplies.com

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Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.