Can I place my order without a credit card?At the current time we do not offer you the ability to place an order on our online store without the use of a Visa, Mastercard or Paypal. |
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I need my order quickly, what are my options?Easy! All you need to do is when checking out of our online store make sure you select a different shipping method. The default is 'Ground' Shipping but there are several other options including Three Day Air, Two Day Air, or Overnight to help get you your gear as soon as possible. |
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How soon will my return be processed?Most returns are processed within 1-3 business days from the time it is received in our office. Orders taken by credit card will have their credit card refunded in approximately 3-5 business days from the time the package was received in our office. If you request a exchange, the return should be processed and on it’s way back to you within 1-3 business days from its received date. In some instances it may be necessary to contact you regarding your return, please provide a contact number or e-mail address. |
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What if my package is damaged or merchandise is missing?Desertpaintballsupplies.com takes every effort to ensure you package arrives in satisfactory condition. If your package is damaged please call our customer service (970-371-7675), and speak to a customer service representative. Do not discard the shipping carton until you have spoken with us. |
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Can I get my tracking number please?When you place an order at our website an account is created where your able to log in to view your past orders and the status of those orders including your tracking numbers for your items. Please go to our homepage and log into your account using the username and password given when checking out. |
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Will you special order an item for me?Desertpaintballsupplies at this current time does not provide special orders. |
